Support
I’m Mallory, and I build and support Nordica Pop Ups & Spin Wheel myself. Email hello@nordica-apps.com or use “Contact support” in the app.
We reply within 1 working day. If it sits wrong in your theme, send a screenshot and we fix it.
Common questions
How do I switch my pop-up on?
Turn on “Pop-ups” in your theme’s App embeds (the app links you there in one click), then switch the pop-up on in the app.
Where do the email addresses go?
Into your Shopify customers, with email marketing consent and the tag “Nordica popup”. Shopify Email, Klaviyo and other email apps read them from there. We keep no list.
How do the codes work?
Each sign-up gets its own code that works once, by default only with the email that signed up. It is added to the cart at once. Typing the same email again gives the same code, never a second one. Unused codes are removed from your Discounts list a week after they end.
Which countries get a checkbox?
Shoppers in the EU and EEA, the UK, Switzerland, Canada, Brazil, Australia, New Zealand, Japan, South Korea and South Africa tick a box to agree. Elsewhere one line under the button explains it. You can ask with a checkbox everywhere. The app is a tool, not legal advice.
Will it slow my store?
No. The script and styles are under 10 KB, load after the page, and nothing loads on pages without a pop-up.
If it sits wrong in your theme
Send us a screenshot and the page link. We fix it for you.
What does it cost?
Free has every kind of pop-up, every trigger and unique codes, with no view or sign-up limits. Pro is one flat price ($6.99 a month) for your own words and colours and more pop-ups at once. Development stores get everything free.